Shipping

Track of your order


Our courier services, Zeleris, will send you an email with your tracking number once the package is prepared in our warehouses. Once you receive it, you can check the number provided on the website of Zeleris: YOUR ORDER

 

Delivery time and shipping rates

Delivery costs, and delivery time, vary depending on the destination country. You can find more detailed information in the table below:

Country Logistic Shipping rates Free Shipping on orders over: Delivery Time
Germany DHL 7,50 € 75,00 €
3 to 5 business days
Argentina DHL 9,00 € 75,00 €
4 to 7 business days
Australia & New Zeland DHL 12,00 € 120,00 €
6 to 9 business days
Chile DHL 12,00 € 100,00 €
5 to 7 business days
Colombia DHL 12,00 € 100,00 €
5 to 7 business days
South Korea DHL 12,00 € 120,00 €
6 to 9 business days
Spain Zeleris 4,50 € 55,00 €
2 to 3 business days
Spain (Balearic Islands) Zeleris 7,00 € 55,00 €
3 to 4 business days
Spain (Canary Islands)* Zeleris 8,00 € 75,00 €
5 to 6 business days
Europe DHL 12,00 € 85,00 € 5 to 7 business days
France DHL 7,50 € 75,00 €
3 to 5 business days
Italy DHL 7,50 € 75,00 €
3 to 5 business days
Japan DHL 12,00 € 120,00 €
6 to 9 business days
Mexico DHL 12,00 € 100,00 €
5 to 7 business days
Portugal Zeleris 7,50 € 75,00 €
2 to 3 business days
UK DHL 7,50 € 75,00 €
3 to 5 business days
World DHL 17,00 € 120,00 €
9 to 15 business days
Russia DHL 12,00 € 120,00 €
6 to 9 business days
Singapore DHL 12,00 € 120,00 €
6 to 9 business days
USA DHL 7,50 € 75,00 €
4 to 6 business days
*Shipping rates do not include duties or import taxes associated to Canary Islands.

 

Customs and Tariffs

If your order has to go through customs, Steve will not be responsible for any additional costs. All applicable customs and import tariffs and taxes are the customer’s responsibility. Some countries may apply additional tariffs. These tariffs will be paid to the local company and are not collected by Steve. This does not apply within the European Union, as there are no tariffs or taxes applicable between member countries.